What are the technical requirements?

What are the technical requirements?

In order to help ensure your success, you must have a strong working knowledge of computers:
  • You need to be able to use a mouse and computer keyboard
  • You need to be able to shut down and turn on the computer properly
  • You need to have the to navigate through multiple screens
  • You need to understand how to navigate the computer’s files and desktop environment
  • You need basic knowledge of programs including how to launch and close a computer program
  • You need to understand how to use e-mail
  • You need to know how to use the Internet
  • You need to know how to create, name, save and delete a folder
  • You need to know how to clear cache, cookies and history
Workstation requirements
  • Hard-wired 3.0 Mbps download / 1.0 Mbps upload broadband Internet service via DSL, Cable, or Fiber Optic connection. Take a moment and test your internet speed here: http://www.speedtest.net/ (*The use of wireless connections to access any network system at any time is prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are prohibited.)
  • USB headset with microphone (needed for certification) * See our recommended headsets here
  • Hardwired telephone and headset (needed for servicing) * See our recommended phones here
  • POTS (Plain Old Telephone Service). The service should be connected directly from the wall to your telephone, NO voicemail, fax, or other features on the line (some clients require long distance).
  • Digital service is allowed for most clients. The telephone line should not connect with the computer. It can run thru your modeum (must have a filter) but not into the computer. (Softphones and cell phones are not permitted)
Security
You are responsible for maintaining the security and reliability your equipment. The following items are prohibited and, upon detection, may subject your company to the suspension or termination:
  • Unlicensed or pirated software
  • Malware infected software
  • VMWare, Parallels, etc. (Dual Boot is prohibited)
  • Non-network provided VPN software or Proxy settings
  • TOR or other privacy software
CLICK BELOW TO SEE UPDATED TECH REQUIREMENTS (MAC's ARE NOW ACCEPTED)
    • Related Articles

    • What type of services can I provide as a Sole Proprietor?

      There are dozens of brand name client programs for which you can choose partner with: Cleaning Service Customer Service Maintenance and Repair Sales Technical Support Data Entry By partnering your business with Kirsten & Associates you will be able ...
    • Independent Contractor and Sole Proprietor Relationship

      Independent Contractor and Sole Proprietor Relationship Trade, occupation, profession, or business Our Authorized agents, Independent Contractors, Sole Proprietors and Freelancers are customarily engaged in an independently established trade, ...
    • Do I get something for referring my friends?

      Yes! For every friend you refer to Kirsten & Associates and Network B, you get $$$! So, tell all of your friends and family and enjoy some extra cash in your pocket. ELIGIBILITY REQUIREMENTS In order for you to be eligible for the Referral Program, ...
    • Step 1: Create a Profile

      The Profile is where you enter your basic information, such as contact information. During this process you will be asked if you were referred to the network by someone. Please fill in our CSP ID: 1038019 and the name Kirsten Barnes (Owner of Kirsten ...